Refund policy

The products that we sell on ThemeForest are digital goods and cannot be “returned”, so your entitlement to a refund is designed with this in mind. Of course, in addition to these rules, each country has its own laws surrounding refunds, and these local laws are not excluded if they […]

Create a portfolio grid

Our portfolio structure is made with 2 components: A custom post type called ‘Portfolio’ used to create portfolio items. These items can be created from Dashboard->Portfolio and the settings for single portfolio items can be changed from Sway->Theme options->Portfolio A masonry grid element that is made with WpBakery Builder, used […]

How to trigger the Popup Modal using any button

The Popup Modal is hidden by default and can be triggered using the Header Button displayed near the Main Menu. The Popup Modal settings can be found in Theme Options > Header > Popup Modal. The full list of options can be seen with the Header – Popup Modal article. […]

How to trigger the Side Panel using any button

The Side Panel is hidden by default and can be triggered using the Header Button displayed near the Main Menu. The Side Panel settings can be found in Theme Options > Header > Side Panel. The full list of options can be seen with the Header – Side Panel article. […]

How to find your purchase code

To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Log into your Envato Market account. Hover the mouse over your username at the top of the screen. Click ‘Downloads’ from the drop-down menu.` Click ‘License certificate & purchase code’ […]

General troubleshooting tips

Please follow the troubleshooting tips below: – deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). – switch to the Twenty Twenty theme to rule out any theme-specific problems. – reset the plugins folder […]

How to create a WordPress admin user account

It’s really quite simple to add a new user in WordPress and this article will give you step-by-step instructions so you can do it yourself. Please check out the following steps: Go to your WordPress admin page and log in to your website. Now that you’re in the WordPress dashboard, […]

Change the order of portfolio items

To order ( rearrange ) the portfolio items follow these steps: Edit your portfolio page and find/edit the Post Masonry Grid element Go to Data Settings and from ‘Order by’ field Select Menu order/Page order. edit each portfolio item and select its order by entering the order number in the ‘Order’ field ( […]

How to edit the Footer area

To be able to make changes to the footer, you should first locate the exact theme areas and adjust the right elements. Below is a screenshot with all Footer customizable areas. 1 – Footer menu This is the theme footer registered menu. This menu is imported with each demo install. […]

How to get the embed link of a Youtube and Vimeo Video

The embed links can be used with the Video Modal element. How to get the Youtube video embed link Simply click on the “share” link while on the Youtube video page then click on “embed”. Now you can grab the correct url/link from the code which is everything inside the src attribute. How […]